Your neighbourhood orders groceries from you on WhatsApp — not from an app.
Your customers already message you their lists. NavDoot turns those lists into proper orders: a shop page with your items and prices, payment to your own UPI, and a rider who brings the order to their door.
- ₹0 commission
- Paid to your own UPI
- No app for customers
Selling on WhatsApp shouldn't take your whole day.
Lists typed out in chats
Customers send long lists, and you reply with prices item by item.
Losing customers to quick-delivery apps
Convenience pulls your regulars to apps that deliver in minutes.
No time to deliver
You can't leave the counter to drop off orders.
From WhatsApp message to delivered order.
Put your items online
Import your item list from Excel with prices and categories like staples, dairy, snacks and household.
Remind your customers
Send weekly offers or new stock to your neighbourhood on WhatsApp.
Customers order and pay
They add items on your shop page and pay your own UPI from WhatsApp.
A rider brings it over
Once paid, a bike rider is booked to collect from your store and deliver nearby, with a live tracking link for the customer.
Example: A kirana store sends its weekend offers to 800 families nearby. Orders with full item lists arrive on WhatsApp, are paid to the store's UPI, and riders deliver within the neighbourhood.
Built for how you sell.
Big catalogue, imported fast
Bring hundreds of items in from Excel with categories.
Your delivery area
Set the area you serve and your delivery charges.
Rider delivery
No delivery boy to hire — a rider is booked per order.
Keep your customers
Your customer list stays with you, not with an app.
One plan fee. No commission.
The Online Shop with orders, payments and delivery is in the Growth plan at ₹1,999 a month + GST (Pro: ₹2,999). You keep 100% of every sale. Delivery is charged per order at the partner's rate and shown to your customer at checkout. WhatsApp's own message charges are billed by Meta directly — see our guide to WhatsApp Business charges in India.
Questions grocery & kirana owners ask
Can I add hundreds of products?
Yes. You can import your item list from Excel with prices and categories, and update it whenever prices change.
Is there a minimum order?
You set your own delivery area and charges, so you decide what works for your store.
Do my customers need to download an app?
No. Everything happens in WhatsApp, which your customers already use. Your shop page opens from a link in the chat.
Where does the money go?
Straight to your own UPI account. NavDoot never holds your money and takes no commission on your sales.
Can I keep my current WhatsApp number?
NavDoot runs on a separate WhatsApp Business number for your shop, with your shop's name and logo. We help you bring your existing customer list across to it.
Which plan do I need?
The Online Shop with orders, payments and delivery is included in the Growth plan (₹1,999 a month + GST) and the Pro plan (₹2,999 a month + GST). A one-time setup fee applies. WhatsApp's own message charges are paid separately to Meta.
Start selling on WhatsApp this week.
Message us and we set up your shop, your catalogue and your first campaign with you.