NavDoot
For sweet shops & mithai stores

Take festival orders for your sweet shop on WhatsApp — before customers even leave home.

Festivals bring a rush of calls and messages for boxes and hampers. With NavDoot, your regular customers order from your shop page on WhatsApp, pay your own UPI, and a rider brings the order over in your city. You keep the full bill.

  • ₹0 commission
  • Paid to your own UPI
  • No app for customers
Sound familiar?

Selling on WhatsApp shouldn't take your whole day.

Festival rush on the phone

Calls and chats for boxes, weights and hampers pile up exactly when the counter is busiest.

Orders written on paper

Names, quantities and addresses scattered across notebooks and chats.

Delivery apps take a big share

Every order through a delivery app costs you commission on the full bill.

How it works

From WhatsApp message to delivered order.

Put your sweets and boxes online

Add sweets by weight or by box, festival hampers and gift packs, each with a photo and price.

Tell your customers about festival boxes

Send your festival hampers to your customer list on WhatsApp a few days early, as a special link.

Customers order and pay

They choose boxes and quantities on your shop page and pay your own UPI.

A rider delivers in your city

Once the order is paid, a bike rider is booked to pick up from your shop, and your customer gets a live tracking link.

Example: A sweet shop in Gurgaon sends its Diwali hamper link to 2,000 customers a week before the festival. Orders and payments arrive on WhatsApp, and riders collect the boxes from the shop on the day.

What you get

Built for how you sell.

✓

Festival specials

Put Diwali, Rakhi or Holi boxes in their own special link and send it to everyone at once.

✓

Your hours and delivery area

Set when you take orders, the area you deliver to and your delivery charges.

✓

Same-city rider delivery

A rider picks up from your shop; no delivery staff to hire.

✓

Keep the full bill

₹0 commission on orders — unlike delivery apps.

What it costs

One plan fee. No commission.

The Online Shop with orders, payments and delivery is in the Growth plan at ₹1,999 a month + GST (Pro: ₹2,999). You keep 100% of every sale. Delivery is charged per order at the partner's rate and shown to your customer at checkout. WhatsApp's own message charges are billed by Meta directly — see our guide to WhatsApp Business charges in India.

Full plan details →

Questions sweet shops owners ask

Can I take orders in advance for a festival?

Yes. Send your festival boxes to your customers early as a special link; the orders come in on your shop page and you prepare them in time.

Do you deliver sweets outside the city?

For sweets, delivery is mostly within your city by a bike rider. Long-life items like dry fruit boxes can also go by courier across India.

Do my customers need to download an app?

No. Everything happens in WhatsApp, which your customers already use. Your shop page opens from a link in the chat.

Where does the money go?

Straight to your own UPI account. NavDoot never holds your money and takes no commission on your sales.

Can I keep my current WhatsApp number?

NavDoot runs on a separate WhatsApp Business number for your shop, with your shop's name and logo. We help you bring your existing customer list across to it.

Which plan do I need?

The Online Shop with orders, payments and delivery is included in the Growth plan (₹1,999 a month + GST) and the Pro plan (₹2,999 a month + GST). A one-time setup fee applies. WhatsApp's own message charges are paid separately to Meta.

Start selling on WhatsApp this week.

Message us and we set up your shop, your catalogue and your first campaign with you.

Talk to us on WhatsApp