Direct food orders on WhatsApp — your regulars order from you, and you keep the full bill.
Delivery apps bring new customers, but they charge you on every order — even from people who already love your food. NavDoot lets your regulars order straight from you on WhatsApp, pay your own UPI, and get their food by rider in your city.
- ₹0 commission
- Paid to your own UPI
- No app for customers
Selling on WhatsApp shouldn't take your whole day.
Commission on your own regulars
Customers who would happily order from you directly still go through an app that takes a share.
Phone orders get mixed up
Items, add-ons and addresses noted down in a hurry during the dinner rush.
No way to reach your customers
You have no list of your own regulars to tell about a new dish or a weekend offer.
From WhatsApp message to delivered order.
Put your menu online
Dishes with photos, prices and portions in categories. Already have it in Excel from your billing system? Import it.
Build your own customer list
Regulars join your WhatsApp list, and you can send them a new dish or a weekend offer in one message.
Orders arrive complete
Customers order on your shop page with the exact items and their address, and pay your own UPI.
A rider delivers
Once paid, a bike rider is booked to collect from your kitchen, and your customer gets a live tracking link.
Example: A restaurant sends a weekend biryani special to its WhatsApp list of regulars on Friday. Orders and payments arrive directly, and riders deliver from the kitchen — with no commission on any of those bills.
Built for how you sell.
Your hours, area and charges
Set your opening hours, the area you deliver to and your delivery charges.
Import your menu
Bring your items in from an Excel export of your billing system.
Your own customer list
Reach your regulars on WhatsApp whenever you want — the list is yours.
₹0 commission
Keep the full bill on every direct order.
One plan fee. No commission.
The Online Shop with orders, payments and delivery is in the Growth plan at ₹1,999 a month + GST (Pro: ₹2,999). You keep 100% of every sale. Delivery is charged per order at the partner's rate and shown to your customer at checkout. WhatsApp's own message charges are billed by Meta directly — see our guide to WhatsApp Business charges in India.
Questions restaurants owners ask
Should I leave the delivery apps?
You don't have to. Many restaurants keep the apps for new customers and move their regulars to direct WhatsApp orders, where they keep the full bill.
Can I import my menu from my billing software?
Yes. If your billing system can export items to Excel, you can import them into your NavDoot shop.
Do my customers need to download an app?
No. Everything happens in WhatsApp, which your customers already use. Your shop page opens from a link in the chat.
Where does the money go?
Straight to your own UPI account. NavDoot never holds your money and takes no commission on your sales.
Can I keep my current WhatsApp number?
NavDoot runs on a separate WhatsApp Business number for your shop, with your shop's name and logo. We help you bring your existing customer list across to it.
Which plan do I need?
The Online Shop with orders, payments and delivery is included in the Growth plan (₹1,999 a month + GST) and the Pro plan (₹2,999 a month + GST). A one-time setup fee applies. WhatsApp's own message charges are paid separately to Meta.
Start selling on WhatsApp this week.
Message us and we set up your shop, your catalogue and your first campaign with you.